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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
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      Saïd Business School, University of Oxford

      AI Fundamentals in Financial Services

      Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Simplilearn

      Generative AI in Product Development Training

      Skills you'll gain: Product Management, Product Lifecycle Management, Generative AI, Product Development, Product Roadmaps, Product Improvement, Product Design, Prototyping, ChatGPT, Go To Market Strategy, Customer Insights, Prompt Engineering, Market Research, Content Creation, Competitive Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Real Madrid Graduate School Universidad Europea

      El futuro del marketing deportivo

      Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Customer Relationship Management, Business Modeling, Data-Driven Decision-Making, Content Strategy, Innovation, Price Negotiation, Business Management, Digital Transformation, Metadata Management, User Experience Design, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Real Madrid Graduate School Universidad Europea

      The Future of Sports Marketing

      Skills you'll gain: Global Marketing, Revenue Management, Customer Engagement, Personalized Service, Customer experience improvement, Cultural Sensitivity, Data-Driven Decision-Making, Augmented and Virtual Reality (AR/VR), Digital Transformation, Price Negotiation, Marketing Strategy and Techniques, Innovation, Brand Management, Business Modeling, Customer Relationship Management, Content Strategy, Artificial Intelligence, User Experience Design, Business Management, Metadata Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      Starweaver

      AI-Powered Business Operations

      Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Customer Relationship Management (CRM) Software, Innovation, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
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      Real Madrid Graduate School Universidad Europea

      Sports Marketing Strategies & Innovation

      Skills you'll gain: Event Planning, Marketing, Customer Engagement, Marketing Strategy and Techniques, Brand Management, Corporate Strategy, Global Marketing, Sustainability Reporting, Digital Marketing, Strategic Communication, Customer experience improvement, Storytelling, E-Commerce, Augmented and Virtual Reality (AR/VR), Virtual Teams, Game Theory, Contract Management, Cross Platform Development, Blockchain, Influencing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Loyalty Programs, AI Personalization, Customer Engagement, Marketing Analytics, Predictive Analytics, Brand Marketing, Artificial Intelligence, Augmented Reality, Revenue Management, Emerging Technologies, Forecasting, Digital Transformation, Media Strategy, Data-Driven Decision-Making, Digital Media Strategy, Marketing Strategy and Techniques, Media Relations, Content Management, Customer Communications Management, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      University of Pennsylvania

      Creativity In Business and Other Disciplines

      Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Ideation, Innovation, Problem Solving, Architectural Design, Design Thinking, Culture, Artificial Intelligence, Liberal Arts, Game Design, Entrepreneurship, Customer Insights, Consumer Behaviour, Marketing Psychology, Marketing

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Skillshare

      Shopify eCommerce Ads Masterclass: Targeting & Production

      Skills you'll gain: Marketing, Copywriting, Marketing Materials, Facebook, Target Audience, Persona Development, Advertising, Advertising Campaigns, Social Media Campaigns, Online Advertising, Content Performance Analysis, Digital Advertising, Campaign Management, Customer Analysis, Marketing Budgets, Bidding, Content Creation, Video Production

      Beginner · Course · 1 - 3 Months

    • Status: New
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      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Performance Measurement, Project Implementation, Performance Improvement, Workflow Management, Key Performance Indicators (KPIs), Cleanliness, Employee Engagement, Auditing

      Intermediate · Course · 1 - 3 Months

    • Status: New
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      Packt

      Advanced Google Analytics - A Practical Guide

      Skills you'll gain: Data Collection, Event Monitoring, Real Time Data

      Intermediate · Course · 3 - 6 Months

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    In summary, here are 10 of our most popular customer insights courses

    • AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
    • Generative AI in Product Development Training: Simplilearn
    • El futuro del marketing deportivo: Real Madrid Graduate School Universidad Europea
    • The Future of Sports Marketing : Real Madrid Graduate School Universidad Europea
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • AI-Powered Business Operations: Starweaver
    • Sports Marketing Strategies & Innovation: Real Madrid Graduate School Universidad Europea
    • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
    • Creativity In Business and Other Disciplines: University of Pennsylvania
    • Shopify eCommerce Ads Masterclass: Targeting & Production: Skillshare

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