Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication

Skills you'll gain: B2B Sales, Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Process, Sales Strategy, Sales, Sales Pipelines, Marketing, Business-To-Consumer, Customer Success Management, Customer Support, Marketing Strategies, Marketing Communications, Customer Relationship Building

Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing

Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Web Analytics, Digital Media Strategy, Digital Marketing, Social Media Marketing, Customer Relationship Management, Social Media Strategy, Digital Advertising, Marketing Strategy and Techniques, Business Analytics, Content Marketing, Marketing, Analytics, Search Engine Marketing, Performance Analysis, Search Engine Optimization, Sales, Email Marketing

Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

Skills you'll gain: Press Releases, Strategic Communication, Media Relations, Public Relations, Marketing and Public Relations, Communication Planning, Media and Communications, Marketing Collateral, Crisis Management, Storytelling, Corporate Communications, Communication Strategies, Branding, Corporate Sustainability, Brand Management, Business Ethics, Media Strategy, Stakeholder Communications, Journalism, Influencing

Skills you'll gain: Agentic systems, Generative AI Agents, Organizational Leadership, Generative AI, Business Process Automation, Prompt Engineering, Technical Management, Large Language Modeling, Leadership and Management, Automation, Program Implementation, Business Transformation, Artificial Intelligence, Digital Transformation, Project Implementation, System Implementation, Organizational Strategy, Emerging Technologies

Skills you'll gain: Market Research, Sampling (Statistics), Proposal Writing, Market Analysis, Research Methodologies, Data Collection, Quantitative Research, Qualitative Research, Survey Creation, Customer Relationship Management, Business Writing, Verbal Communication Skills

Skills you'll gain: Strategic Sourcing, Supply Chain, Operational Efficiency, Demand Planning, Supply Chain Management, Procurement, Sales Presentations, Supplier Relationship Management, Logistics, Inventory Management System, Operations Management, Forecasting, Decision Making

Skills you'll gain: Revenue Recognition, Financial Reporting, Financial Accounting, Contract Accounting, Accounting, Accounts Payable and Receivable, Financial Statement Analysis, Accounts Receivable, Depreciation, Financial Statements, Generally Accepted Accounting Principles (GAAP), Balance Sheet, Inventory Accounting, Income Statement, Technical Accounting, Cash Management, Cash Flows, Accruals, Accounts Payable, Lease Contracts

Skills you'll gain: Value Propositions, Business Modeling, Customer Analysis, Business Strategy, Business Planning, Entrepreneurship, Target Market, Customer Relationship Management, Marketing Channel, Strategic Partnership, Cost Management, Innovation, Resource Management, Revenue Management