• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • P

      Packt

      Introduction to AWS Pentesting

      Skills you'll gain: Amazon Web Services, Penetration Testing, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Test Tools, Security Testing, Cyber Security Assessment, Vulnerability Assessments, Cloud Security, Scenario Testing, Amazon S3, Command-Line Interface, Key Management

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Cible démographie spécifique de l’utilisateur dans campagne de suivi

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media Campaigns, Social Media, Social Media Strategy, Drive Engagement, Social Media Management, Customer Engagement, Marketing Design

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Compensation Analysis in Law Firms

      Skills you'll gain: Compensation Analysis, Compensation Strategy, Compensation and Benefits, People Analytics, Job Analysis, Job Evaluation, Data-Driven Decision-Making, Human Resource Management, Legal Risk, Analysis, Artificial Intelligence, Generative AI, Benchmarking

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Guest Access and Collaboration Management

      Skills you'll gain: Microsoft Teams, Azure Active Directory, Collaborative Software, System Configuration, Identity and Access Management, Remote Access Systems, Configuration Management, Telecommuting, Windows PowerShell, Live Streaming, Authorization (Computing)

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Cómo vincular cuentas de anuncios de Meta Business

      Skills you'll gain: Facebook, Advertising, Payment Processing, Account Management, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Gestão estratégica de marcas

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Communications, Customer Retention, Marketing Strategies, Customer experience strategy (CX), Marketing, Value Propositions, Consumer Behaviour, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      User DNA: Crafting Personas & Journey Maps in Miro

      Skills you'll gain: User Experience Design, User Research, Persona (User Experience), Design Research, Usability, User Flows, Customer Insights, Wireframing, Design Software, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      CyberPatriot

      Skills you'll gain: Cybersecurity, Cyber Attacks, Information Systems Security, Computer Security, Computer Security Awareness Training, Cyber Security Assessment, Microsoft Windows, Data Ethics, Safety and Security, Linux, Security Awareness, Virtualization, Operating Systems, Ethical Standards And Conduct, Command-Line Interface, Personally Identifiable Information, File Management, User Accounts

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Entity Framework Core - A Full Tour

      Skills you'll gain: Object-Relational Mapping, .NET Framework, Database Design, ASP.NET, SQL, Relational Databases, Database Management, Development Environment, Query Languages, Microsoft Visual Studio, Databases, Microsoft Development Tools, Data Modeling, Data Migration, Performance Tuning

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      اهتمامات مستخدم فيسبوك المعتدل

      Skills you'll gain: Facebook, Target Audience, Social Media, Social Media Marketing, Customer Engagement, Customer Insights, Marketing Strategies, Performance Analysis, Advertising Campaigns, Digital Marketing, Business Strategy

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Management and Governance

      Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Infrastructure as Code (IaC), Cloud Management, AWS Identity and Access Management (IAM), Amazon S3, Amazon Elastic Compute Cloud, Multi-Tenant Cloud Environments, Identity and Access Management, Application Performance Management, Cloud Security, Security Controls, Configuration Management, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Italiano

      Skills you'll gain: Google Cloud Platform, Help Desk Support, Technical Support, Technical Support and Services, Identity and Access Management, Cloud Services, Service Level, Technical Communication, Data Management, Incident Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…251252253…256

    In summary, here are 10 of our most popular customer insights courses

    • Introduction to AWS Pentesting: Packt
    • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera Project Network
    • GenAI for Compensation Analysis in Law Firms: Coursera Instructor Network
    • MS Teams – Guest Access and Collaboration Management: Packt
    • Cómo vincular cuentas de anuncios de Meta Business: Coursera Project Network
    • Gestão estratégica de marcas: Tecnológico de Monterrey
    • User DNA: Crafting Personas & Journey Maps in Miro: Coursera
    • CyberPatriot: Packt
    • Entity Framework Core - A Full Tour: Packt
    • اهتمامات مستخدم فيسبوك المعتدل: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok