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    Results for "customer engagement"

    • Status: New
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      C

      Coursera

      Facebook Live: Real-Time Engagement

      Skills you'll gain: Facebook, Live Streaming, Scheduling, Drive Engagement, Social Media, Social Media Management, Communication Planning, Customer Engagement, Social Media Strategy, Social Media Content, Production Schedule, Video Production, Event Planning, Content Strategy, Technical Support

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      YouTube Growth: Boost Your Engagement

      Skills you'll gain: Live Streaming, Video Production, Drive Engagement, Social Media Content, Social Media Marketing, Social Media Strategy, Content Creation, Content Strategy, Search Engine Optimization, Production Schedule, Relationship Building, Scheduling

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      Instagram Growth: Boost Your Engagement

      Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Strategy, Social Media Marketing, Customer Engagement, Stakeholder Engagement, Content Strategy, Storytelling, Scheduling, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      386 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Branding and Customer Experience

      Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Consumer Behaviour, Branding, Employee Engagement, Risk Analysis, Business Ethics, Customer Insights, Brand Management, Brand Strategy, Experience Design, Business Risk Management, Cross-Functional Collaboration, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      536 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Business Intelligence

      Skills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Live: Streaming Engagement

      Skills you'll gain: Live Streaming, Drive Engagement, Discussion Facilitation, Customer Engagement, Social Media Strategy, Content Performance Analysis, Community Development, Video Production, Technical Support, Organizational Skills

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Engineering, Big Data, and Machine Learning on GCP

      Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Cloud Storage, Big Data, Tensorflow, Data Infrastructure, Extract, Transform, Load, Data Integration, Apache Spark, Data Processing, Unstructured Data, Analytics, MLOps (Machine Learning Operations), Cloud API, Cloud Infrastructure

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Geneva

      Investment Management

      Skills you'll gain: Portfolio Management, Investment Management, Financial Market, Risk Management, Investments, Strategic Decision-Making, Financial Planning, Financial Systems, Wealth Management, Asset Management, Environmental Social And Corporate Governance (ESG), Capital Markets, Risk Analysis, Market Dynamics, Performance Measurement, Behavioral Economics, Finance, Equities, Financial Forecasting, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Loyalty Programs, AI Personalization, Customer Engagement, Marketing Analytics, Predictive Analytics, Brand Marketing, Artificial Intelligence, Augmented Reality, Revenue Management, Emerging Technologies, Forecasting, Digital Transformation, Media Strategy, Data-Driven Decision-Making, Digital Media Strategy, Marketing Strategy and Techniques, Media Relations, Content Management, Customer Communications Management, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      TESOL Certificate, Part 1: Teach English Now!

      Skills you'll gain: Lesson Planning, Pedagogy, Teaching, Learning Strategies, Instructional Strategies, Curriculum Planning, Learning Styles, Motivational Skills, Classroom Management, Presentations, Language Competency, Language Learning, Drive Engagement, Learning Theory, Collaboration, Train The Trainer, English Language, Design Strategies, Design Elements And Principles, Grammar

      4.9
      Rating, 4.9 out of 5 stars
      ·
      19K reviews

      Beginner · Specialization · 3 - 6 Months

    Searches related to customer engagement

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    In summary, here are 10 of our most popular customer engagement courses

    • Facebook Live: Real-Time Engagement: Coursera
    • YouTube Growth: Boost Your Engagement: Coursera
    • Instagram Growth: Boost Your Engagement: Coursera
    • CVS Health Call Center Customer Service: CVS Health
    • Branding and Customer Experience: IE Business School
    • Foundations of Digital Marketing and E-commerce: Google
    • Google Business Intelligence: Google
    • YouTube Live: Streaming Engagement: Coursera
    • Data Engineering, Big Data, and Machine Learning on GCP: Google Cloud
    • Investment Management: University of Geneva

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