Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Firewall, Network Security, Network Administration, Network Troubleshooting, Amazon Web Services, Network Monitoring, Virtual Private Networks (VPN), Endpoint Security, Intrusion Detection and Prevention, Threat Management, Malware Protection

Skills you'll gain: Key Management, Encryption, Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Security, Continuous Monitoring, Security Information and Event Management (SIEM), Data Security, System Monitoring, Amazon S3

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Security Assertion Markup Language (SAML), Cloud Security, Security Management, Computer Security Incident Management, Incident Response, Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, Data Access, Multi-Factor Authentication, Configuration Management

Skills you'll gain: Full-Stack Web Development, Application Deployment, Development Environment, Authentications, Figma (Design Software), File Management, Amazon Web Services, Application Development, Authorization (Computing), React.js, User Interface (UI), Cloud Hosting, User Interface (UI) Design, Data Modeling

Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management