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    Results for "it service management"

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Generative AI Engineering

      Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Unsupervised Learning, Data Wrangling, Flask (Web Framework), Keras (Neural Network Library), Supervised Learning, Generative AI Agents, Predictive Modeling, Applied Machine Learning, Web Applications, PyTorch (Machine Learning Library), Deep Learning, Exploratory Data Analysis, Web Development, Data Manipulation, Natural Language Processing, Unit Testing, Jupyter

      4.6
      Rating, 4.6 out of 5 stars
      ·
      90K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM DevOps and Software Engineering

      Skills you'll gain: CI/CD, Serverless Computing, Open Web Application Security Project (OWASP), Software Development Life Cycle, Agile Software Development, Test Driven Development (TDD), OpenShift, Kubernetes, Agile Methodology, Linux Commands, GitHub, Software Architecture, DevOps, Flask (Web Framework), Containerization, Cloud Computing Architecture, Software Engineering, System Monitoring, Jupyter, Application Development

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Business Analysis & Process Management

      Skills you'll gain: Process Analysis, Business Process, Business Analysis, Business Process Modeling, Process Flow Diagrams, Process Management, Business Solutions, Stakeholder Management, Organizational Structure

      4.4
      Rating, 4.4 out of 5 stars
      ·
      6.8K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Relational Database Administrator

      Skills you'll gain: Data Warehousing, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Star Schema, Extract, Transform, Load, Relational Databases, Data Engineering, Generative AI, Jupyter, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      59K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Engineering Foundations

      Skills you'll gain: SQL, Web Scraping, Extract, Transform, Load, Database Design, MySQL, Relational Databases, Database Systems, Data Transformation, Big Data, IBM DB2, Databases, Data Architecture, Database Management, Data Pipelines, Data Storage Technologies, Query Languages, Jupyter, PostgreSQL, Data Governance, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      57K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management: The Basics for Success

      Skills you'll gain: Work Breakdown Structure, Team Building, Team Leadership, Scheduling, Project Planning, Team Management, Project Management, Project Coordination, Leadership, Conflict Management, People Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      IBM & Darden Digital Strategy

      Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Data Visualization Software, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Cloud Infrastructure, Business Strategy, Product Lifecycle Management, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      47K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Science

      Skills you'll gain: SQL, Data Literacy, Relational Databases, Data Mining, Jupyter, Query Languages, Data Analysis Software, Data Science, Data Visualization Software, Data Analysis, Statistical Programming, Databases, Data Modeling, Database Management, R Programming, Data Cleansing, Computer Programming Tools, Stakeholder Engagement, Data-Driven Decision-Making, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      100K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      86 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      AI Foundations for Everyone

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Specialization · 3 - 6 Months

    Searches related to it service management

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    In summary, here are 10 of our most popular it service management courses

    • Introduction to Operations Management: University of Pennsylvania
    • IBM Generative AI Engineering: IBM
    • IBM DevOps and Software Engineering: IBM
    • Business Analysis & Process Management: Coursera Project Network
    • IBM Relational Database Administrator: IBM
    • Data Engineering Foundations: IBM
    • Retail Customer Service: CVS Health
    • Project Management: The Basics for Success: University of California, Irvine
    • IBM & Darden Digital Strategy: University of Virginia Darden School Foundation
    • Introduction to Data Science: IBM

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