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Results for "service improvement"
Status: Free TrialIllinois Tech
Skills you'll gain: Process Management, Business Process, Process Analysis, Performance Improvement, Process Improvement, Operational Analysis, Business Process Improvement, Business Process Modeling, Operational Excellence, Process Mapping, Quality Improvement, Quality Management, Continuous Improvement Process, Operational Efficiency, Performance Measurement, Return On Investment, Risk Management, Change Management, Project Management, Pareto Chart
Status: Free TrialMultiple educators
Skills you'll gain: Security Controls, Software Development Life Cycle, Network Security, Incident Response, Penetration Testing, Computer Security Incident Management, Information Assurance, Cloud Computing Architecture, Microsoft Windows, Cyber Governance, Computing Platforms, Cloud Computing, Encryption, Data Security, Authorization (Computing), Data Storage, Application Security, Cybersecurity, Information Technology, Cryptography
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: Free TrialStatus: AI skillsSkills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement
Status: Free TrialGoogle Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Generative AI, Cloud Applications, Containerization, Identity and Access Management, Cloud Services, Cloud Computing, Virtual Machines, Cloud Storage, Network Infrastructure, Application Deployment, Data Storage Technologies, Serverless Computing, Scalability
What brings you to Coursera today?
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
Status: Free TrialSkills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Routing, Network Monitoring, Routing Protocols, Network Switches, TCP/IP, Virtual Local Area Network (VLAN), Wide Area Networks, Network Troubleshooting, Interoperability, Network Administration, Network Protocols, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, Network Analysis, IT Infrastructure, Configuration Management
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Service Design, Change Management, Social Media Campaigns, Hospitality Management, Hospitality Services, Social Media Marketing, Social Media, Content Performance Analysis, Innovation, Design Thinking, Social Media Management, Service Management, Customer experience improvement, Brand Marketing, Digital Marketing, Prototyping, Design, Leadership, Content Marketing, Search Engine Optimization
Status: PreviewBoard Infinity
Skills you'll gain: Statistical Process Controls, Quality Management, Quality Management Systems, Product Quality (QA/QC), ISO 9000 Series, User Feedback, Quality Improvement, Customer experience improvement, Service Improvement, Customer Service, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Capability, Product Improvement, Technical Standard, Customer Insights, Pareto Chart
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Service Design, Change Management, Design Thinking, Social Media Campaigns, Performance Measurement, Social Media Marketing, Social Media, Content Performance Analysis, Social Media Management, Innovation, Social Media Content, Business Process Management, Business Process Improvement, Performance Improvement, Digital Marketing, Operational Efficiency, Leadership, Customer Engagement, Content Management, Search Engine Optimization
In summary, here are 10 of our most popular service improvement courses
- Operations and Process Management: Illinois Tech
- IBM and ISC2 Cybersecurity Specialist: IBM
- Introduction to Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators
- IBM AI Product Manager: IBM
- Google Cloud Fundamentals: Core Infrastructure: Google Cloud
- CVS Health Call Center Customer Service: CVS Health
- SAP Technology Consultant: SAP
- Implementing Cisco Quality of Service: Cisco Learning and Certifications
- Luxury Hospitality & Brand Innovation: Starweaver
