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Results for "customer and client support"
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement
- Status: Free Trial
Skills you'll gain: Active Listening, Presentations, Problem Solving, Critical Thinking and Problem Solving, Constructive Feedback, Collaboration, Interpersonal Communications, Virtual Teams, Root Cause Analysis, Creative Problem-Solving, Microsoft PowerPoint, Conflict Management, Collaborative Software, Target Audience, Professional Development, Client Services, Personal Development, Social Skills, Expectation Management, Adaptability
- Status: Preview
Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
- Status: Free Trial
University of California San Diego
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Computational Thinking, Bioinformatics, Network Model, Advanced Mathematics, Computer Programming, Theoretical Computer Science, Program Development, Operations Research, System Design and Implementation, Network Analysis, Network Routing, Programming Principles, Linear Algebra, Text Mining, C (Programming Language), Software Testing, Debugging
- Status: Free Trial
Multiple educators
Skills you'll gain: Unsupervised Learning, Machine Learning, Anomaly Detection, Reinforcement Learning, Supervised Learning, Feature Engineering, Decision Tree Learning, Classification And Regression Tree (CART), Data Ethics, Tensorflow, Regression Analysis, Machine Learning Algorithms, Applied Machine Learning, Scikit Learn (Machine Learning Library), Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Python Programming, NumPy, Artificial Neural Networks
- Status: Free Trial
Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Data Presentation, Rmarkdown, Data Storytelling, Data Cleansing, Data Visualization, Data Validation, Data Integrity, Interactive Data Visualization, Data Ethics, Ggplot2, R Programming, Dashboard, Data Quality, Stakeholder Communications, Data Literacy, Data Analysis, SQL, Interviewing Skills, Analytical Skills, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: GitHub, Version Control, Git (Version Control System), Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Cloud Management, Bash (Scripting Language), Restful API, Incident Management, Code Review, Debugging, Unix Shell, Interviewing Skills, Web Services, Automation, Configuration Management, Python Programming, Programming Principles, Applicant Tracking Systems
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free Trial
Duke University
Skills you'll gain: HTML and CSS, UI Components, Software Design, Computational Thinking, Web Design, Hypertext Markup Language (HTML), User Interface (UI), Java, Java Programming, Debugging, Programming Principles, Web Development, Software Development Tools, Algorithms, Program Development, Computer Programming, Software Engineering, Data Analysis, Javascript, Cascading Style Sheets (CSS)
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Agentic systems, Generative AI Agents, OpenAI, Data Ethics, Organizational Leadership, AI Personalization, Business Process Automation, Technical Management, Leadership and Management, Automation, Artificial Intelligence, Large Language Modeling, Program Implementation, Business Transformation, Digital Transformation, Project Implementation, Application Development
In summary, here are 10 of our most popular customer and client support courses
- IBM AI Product Manager: IBM
- People and Soft Skills for Professional and Personal Success: IBM
- Customer Relationship Management: Starweaver
- Data Structures and Algorithms: University of California San Diego
- Machine Learning: DeepLearning.AI
- Technical Support Fundamentals: Google
- Google Data Analytics: Google
- Google IT Automation with Python: Google
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Java Programming and Software Engineering Fundamentals: Duke University