Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development

Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

Skills you'll gain: Human Centered Design, Design Thinking, Storytelling, Data Collection, Data Ethics, Qualitative Research, Prototyping, Organizational Change, Quantitative Research, Design Research, User Experience Design, Organizational Leadership, Diversity Awareness, Influencing, Statistical Analysis, Diversity and Inclusion, Organizational Effectiveness, Analytics, Data Analysis, Leadership

Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour

Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning Algorithms, Machine Learning, Sampling (Statistics), Supervised Learning, Deep Learning, System Design and Implementation, Markov Model, Algorithms, Simulations, Feature Engineering, Artificial Neural Networks, Game Design, Statistical Methods, Virtual Environment, Performance Tuning, Probability Distribution

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation

Skills you'll gain: Merchandising, Merchandise Displays, Visual Merchandising, Planogram, Retail Management, Consumer Behaviour, Retail Sales, Inventory Management, Inventory Management System, Marketing Psychology, Sales Strategy, Design, Analysis

Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Data Cleansing, Excel Formulas, Data Analysis, Artificial Intelligence, Data Ethics, Large Language Modeling, Data Processing, Human Machine Interfaces, Data Import/Export, Technical Communication, Unstructured Data, Automation, Risk Management Framework, Application Development, Verification And Validation

Skills you'll gain: Lead Generation, Sales Development, Consultative Selling, Time Management, Prospecting and Qualification, Sales Prospecting, Cold Calling, Sales Enablement, Salesforce, Verbal Communication Skills, Constructive Feedback, Growth Mindedness, Professionalism, Writing, Interpersonal Communications, Relationship Building, Customer Relationship Management (CRM) Software, Technical Sales, Interviewing Skills, Sales

Skills you'll gain: Conflict Management, Composure, Disciplinary Procedures, People Management, Expectation Management, Leadership and Management, Organizational Leadership, Emotional Intelligence, Employee Performance Management, Business Leadership, Employee Engagement, Employee Retention, Human Resource Strategy, Compassion, Coaching