Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "it service management"
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Portfolio Management, Financial Statements, Financial Analysis, Investments, Finance, Financial Management, Capital Budgeting, Corporate Finance, Financial Statement Analysis, Financial Accounting, Cash Flows, Business Valuation, Return On Investment, Accounting, Accrual Accounting, Revenue Recognition, Financial Policy, Behavioral Economics, Risk Management
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Network Troubleshooting, Cloud Management, Role-Based Access Control (RBAC), Load Balancing, Data Storage Technologies, Hardware Troubleshooting, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Technical Support, Azure Active Directory, Computer Systems, Security Strategy, Disaster Recovery, Network Security, Network Protocols
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Compensation Strategy, Compensation Management, Employee Performance Management, Compensation and Benefits, Performance Appraisal, Talent Acquisition, Performance Review, Compensation Analysis, Workforce Planning, Employee Onboarding, Recruitment, Talent Recruitment, Management Training And Development, Recruitment Strategies, Performance Measurement, Human Resource Strategy, Payroll, Human Resources Management and Planning, Human Resource Policies
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Endpoint Detection and Response, Networking Hardware, Cybersecurity, Linux, IT Service Management, Governance Risk Management and Compliance, Active Directory, Network Security, Cloud Computing, Incident Response, TCP/IP, Malware Protection, Information Technology Infrastructure Library, Identity and Access Management, Network Protocols, Cyber Attacks, Regulatory Compliance, Data Ethics, Cyber Threat Intelligence, Security Testing
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Project Management Life Cycle, ChatGPT, Project Management, Workflow Management, Project Documentation, Artificial Intelligence, Large Language Modeling, Project Planning, Ethical Standards And Conduct, Ideation, Technical Writing, Machine Learning, Image Analysis, Content Creation, Virtual Environment
- Status: Free Trial
Rice University
Skills you'll gain: Portfolio Management, Derivatives, Financial Market, Securities Trading, Equities, Finance, Performance Measurement, Investments, Behavioral Economics, Capital Markets, Investment Management, Return On Investment, Peer Review, Performance Analysis, Asset Management, Risk Management, Benchmarking, Futures Exchange, Risk Appetite, Market Dynamics
- Status: Free Trial
Skills you'll gain: Stakeholder Management, Agile Software Development, Project Management, Agile Methodology, Agile Project Management, Project Documentation, Project Closure, Sprint Planning, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Management Life Cycle, Project Planning, Earned Value Management, Professional Networking, Interviewing Skills, Risk Management, Leadership, Project Management Institute (PMI) Methodology, Communication
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- IBM AI Product Manager:Â IBM
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Customer Service:Â CVS Health
- Financial Management:Â University of Illinois Urbana-Champaign
- Microsoft Cloud Support Associate:Â Microsoft
- Human Resource Management: HR for People Managers:Â University of Minnesota
- Healthcare IT Support:Â Johns Hopkins University
- CVS Health Call Center Customer Service:Â CVS Health
- IT Fundamentals for Cybersecurity:Â IBM
- Generative AI for Project Managers:Â IBM