Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Oral Comprehension, English Language, Literacy, Planning, Vocabulary, Language Learning, Grammar, Verbal Communication Skills, Interpersonal Communications

Skills you'll gain: Routing Protocols, Wide Area Networks, Software-Defined Networking, Open Shortest Path First (OSPF), Network Routing, Border Gateway Protocol, Network Architecture, Network Infrastructure, Network Performance Management, Configuration Management

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Overcoming Objections, Sales Process, Sales Presentation, Cold Calling, Sales, Closing (Sales), Consultative Selling, Sales Strategy, B2B Sales, Verbal Communication Skills, Lead Generation, Solution Selling, Communication, Outbound Calls, Consumer Behaviour, Sales Training, Negotiation, Product Demonstration

Skills you'll gain: Presentations, Telephone Skills, Verbal Communication Skills, Communication, Business Communication, Public Speaking, Interviewing Skills, Vocabulary, English Language, Interpersonal Communications, Virtual Teams, Non-Verbal Communication

Skills you'll gain: Applicant Tracking Systems, LinkedIn, Personal Development, Goal Setting, Proofreading, Editing, Self-Awareness, Marketing, Writing, Keyword Research

Skills you'll gain: Microservices, Restful API, Event-Driven Programming, Scalability, MongoDB, Debugging, Spring Framework, Cloud Applications, Performance Tuning, Web Applications, Real Time Data, Resilience, Integration Testing, Performance Management

Skills you'll gain: Email Marketing, Campaign Management, Content Marketing, Marketing Automation, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations

Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication

Skills you'll gain: Stress Management, Goal Setting, Organizational Skills, Telephone Skills, Personal Development, Nutrition and Diet, English Language, Mindfulness, Customer Complaint Resolution, Planning, Professional Development, Productivity, Customer Service, Technical Communication, Empowerment, Social Media, Oral Comprehension, Language Competency, Social Skills, Data Security

Skills you'll gain: Telephone Skills, Front Office, Hotel Operations, Guest Relations, Revenue Management, Verbal Communication Skills, Office Procedures, Interpersonal Communications, Hospitality Management, Hospitality, Customer Service, Upselling, Communication Strategies, Business Technologies, Property Management Systems, Customer Relationship Building, Cross Selling, Operational Efficiency, Prioritization

Skills you'll gain: Derivatives, Financial Trading, Securities Trading, Risk Management, Market Analysis, Risk Analysis, Financial Market, Market Dynamics, Investments, Capital Markets