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    Results for "service improvement"

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Fundamentals

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Serverless Computing, Load Balancing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Solution Architecture, Hybrid Cloud Computing, Scalability, User Accounts, Data Migration, Cloud Security, Cloud Infrastructure, Cloud Management, Cloud Computing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.5K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Java and Spring Developers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Application Deployment, Software Engineering, AI Personalization, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, Application Frameworks, CI/CD, Java, Artificial Intelligence, Java Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I
      S

      Multiple educators

      Generative AI for Growth Marketing

      Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Beginner · Specialization · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      How to Develop Standard Operating Procedures (SOPs)

      Skills you'll gain: Standard Operating Procedure, Procedure Development, Business Process, Operational Efficiency, Process Management, Business Process Management, Workflow Management, Process Optimization, Lean Manufacturing, Lean Methodologies, Process Improvement and Optimization, Continuous Improvement Process, Occupational Safety And Health, Quality Assurance, Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Power BI Data Analyst

      Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Key Technologies for Business

      Skills you'll gain: Data Literacy, Cloud Computing Architecture, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, Cloud Platforms, Data Mining, Cloud Solutions, Generative AI, Public Cloud, Cloud Storage, OpenAI, Data Analysis, Data Science, Data-Driven Decision-Making, Natural Language Processing, Business Ethics, Governance Risk Management and Compliance, Business

      4.7
      Rating, 4.7 out of 5 stars
      ·
      102K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Business Intelligence

      Skills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.1K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps, Cloud, and Agile Foundations

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, DevOps, Sprint Planning, Cloud Computing Architecture, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, User Story, Cloud Platforms, Cloud Solutions, Infrastructure as Code (IaC), Continuous Delivery, Cloud-Native Computing, Continuous Deployment, Test Driven Development (TDD), Public Cloud, Backlogs

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Support

      Skills you'll gain: Technical Support, Desktop Support, Computer Hardware, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, Cybersecurity, System Support, Cloud Platforms, Help Desk Support, Hardware Troubleshooting, Data Storage, Interviewing Skills, Information Technology, Wireless Networks, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1234…245

    In summary, here are 10 of our most popular service improvement courses

    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • AWS Fundamentals: Amazon Web Services
    • Generative AI for Java and Spring Developers: IBM
    • Generative AI for Growth Marketing: IBM
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • How to Develop Standard Operating Procedures (SOPs): Coursera Instructor Network
    • Microsoft Power BI Data Analyst: Microsoft
    • Introduction to Operations Management: University of Pennsylvania
    • Key Technologies for Business: IBM
    • Google Business Intelligence: Google

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