Skills you'll gain: User Experience Design, UI/UX Research, User Centered Design, Storytelling, Usability Testing, Design Thinking, Mockups, Wireframing, Design Software

Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

Skills you'll gain: Product Lifecycle Management, Integrated Marketing Communications, Marketing Communications, Brand Management, Advertising, Customer experience strategy (CX), Branding, Brand Strategy, Marketing, Product Management, Strategic Decision-Making, Marketing Channel, Peer Review, Revenue Management, Retail Management, Marketing Strategies, Product Assortment, Strategic Marketing, Product Strategy, Communication

Skills you'll gain: Mockups, Prototyping, Wireframing, User Interface (UI) Design, Design, Usability, UI Components, User Experience Design, Design Elements And Principles, Style Guides

Skills you'll gain: Market Dynamics, Price Negotiation, Presentations, Competitive Analysis, Strategic Marketing, Revenue Management, Consumer Behaviour, Product Lifecycle Management, Demand Planning, Business Strategy, Customer Analysis, Value Propositions, Game Theory, Marketing Psychology, Customer Insights, Regression Analysis, Product Management, Economics, Retail Sales, Product Strategy

Skills you'll gain: Order Management, Inventory Management, Inventory Management System, Inventory Control, Inventory Accounting, Warehouse Management, Materials Management, Cost Accounting, Performance Reporting, Accounting Software, Job Analysis

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Market Dynamics, Cost Benefit Analysis, Regulatory Affairs, Plant Operations and Management, Operating Cost, Basic Electrical Systems, Operational Efficiency

Skills you'll gain: Wireless Networks, Network Performance Management, Wide Area Networks, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, General Networking, Network Protocols, Service Level, Application Performance Management

Skills you'll gain: Media and Communications, Digital Transformation, Journalism, Media Strategy, Media Relations, Digital Media Strategy, Revenue Management, Content Creation, Storytelling, Social Media Marketing, Social Media Campaigns, Advertising, Brand Management, Social Media, Digital Marketing, Public Relations, Intellectual Property, Video Production, Crisis Management, Communication Strategies

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Goal Setting, Social Media Strategy, Key Performance Indicators (KPIs), Marketing, Content Marketing, Instagram, Facebook, Marketing Strategy and Techniques, Marketing Channel, Digital Marketing, Policy Development

Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Organizational Strategy, Internal Communications, Instagram, Business Strategy, Customer experience improvement