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Explore the Customer Experience Course Catalog
- Status: Free Trial
Skills you'll gain: Stakeholder Communications, Data Literacy, Spreadsheet Software, Dashboard, Data-Driven Decision-Making, Problem Solving, Data Analysis, Analytical Skills, Excel Formulas, Expectation Management, Quantitative Research
- Status: Free Trial
Skills you'll gain: Project Management Life Cycle, Scope Management, Project Management, Project Scoping, Stakeholder Management, Project Documentation, Project Management Software, Resource Management, Goal Setting, Performance Measurement, Strategic Thinking, Cost Benefit Analysis, Business Writing
- Status: Free Trial
Skills you'll gain: Serverless Computing, Full-Stack Web Development, Software Development Life Cycle, Node.JS, Cloud-Native Computing, OpenShift, Kubernetes, CI/CD, GitHub, Software Architecture, React Redux, Web Development Tools, Microservices, Istio, MongoDB, Agile Methodology, Restful API, Javascript, Professional Networking, Azure DevOps
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Business Intelligence, Data Visualization, Infographics, Dashboard, Data Storytelling, Data Cleansing, ChatGPT, Data Visualization Software, Business Analytics, Statistical Analysis, Data Synthesis, Data Quality, Artificial Intelligence, Large Language Modeling, Query Languages, Anomaly Detection, Technical Writing, Data Analysis
- Status: Free Trial
Salesforce
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Unsupervised Learning, Data Wrangling, Flask (Web Framework), Keras (Neural Network Library), Supervised Learning, Generative AI Agents, Predictive Modeling, Applied Machine Learning, Web Applications, PyTorch (Machine Learning Library), Deep Learning, Exploratory Data Analysis, Web Development, Data Manipulation, Natural Language Processing, Unit Testing, Jupyter
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Software Installation, Python Programming, Computational Thinking, Command-Line Interface
- Status: Free TrialStatus: AI skills
Skills you'll gain: CI/CD, Serverless Computing, Open Web Application Security Project (OWASP), Software Development Life Cycle, Agile Software Development, Test Driven Development (TDD), OpenShift, Kubernetes, Agile Methodology, Linux Commands, GitHub, Software Architecture, DevOps, Flask (Web Framework), Containerization, Cloud Computing Architecture, Software Engineering, System Monitoring, Jupyter, Application Development
- Status: Free Trial
Multiple educators
Skills you'll gain: Pseudocode, Data Literacy, Algorithms, Dashboard, Data Mining, Jupyter, Correlation Analysis, Pandas (Python Package), Plot (Graphics), Web Scraping, Data Analysis Software, Data Visualization Software, Data Analysis, Statistical Programming, Data Science, Data Collection, Machine Learning Algorithms, Unsupervised Learning, Machine Learning, Project Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Ask Questions to Make Data-Driven Decisions: Google
- Project Initiation: Starting a Successful Project: Google
- IBM Full-Stack JavaScript Developer: IBM
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Generative AI for Business Intelligence (BI) Analysts: IBM
- Sales and CRM Overview: Salesforce
- IBM Generative AI Engineering: IBM
- Call Center Customer Service: CVS Health
- Programming for Everybody (Getting Started with Python): University of Michigan
- IBM DevOps and Software Engineering: IBM