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Results for "service management"
- Status: Free Trial
Skills you'll gain: Dashboard, Data Warehousing, Data Visualization, SQL, Data Storytelling, Data Migration, Data Security, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Data Management, Database Design, MySQL, Cloud Storage, Extract, Transform, Load, Data Architecture, Data Cleansing, Databases, Business Intelligence, Data Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Meeting Facilitation, Large Language Modeling, Workflow Management, Project Implementation, Project Coordination, Project Planning, Project Management, Artificial Intelligence, Generative AI, Plan Execution, Taking Meeting Minutes, Complex Problem Solving, Process Improvement, Technical Communication, Management Reporting, Organizational Skills, Decision Making, Application Development
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Active Listening, Conflict Management, Peer Review, Intercultural Competence, Social Skills, Mediation, Cultural Sensitivity, Cultural Diversity, Communication Strategies, Collaboration, Interpersonal Communications, Relationship Management, Diversity Awareness, Cooperation, Negotiation, Employee Engagement, Teamwork, Recognizing Others, Assertiveness, Communication
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Process Analysis, Inventory Management System, Manufacturing Operations, Production Management, Supply Chain Management, Business Operations, Supply Chain, Operational Analysis, Performance Analysis, Decision Making, Process Management, Organizational Strategy, Business Strategies, Demand Planning, Capacity Management, Service Level
- Status: Free Trial
University of Michigan
Skills you'll gain: Health Care Administration, Electronic Medical Record, Quality Improvement, Leadership and Management, Health Systems, Organizational Leadership, Health Care Procedure and Regulation, Governance, Financial Management, Community Health, Performance Measurement, Public Health, Human Resources, Marketing and Public Relations, Fundraising
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Preview
Vanderbilt University
Skills you'll gain: Clinical Data Management, Clinical Research, Data Collection, Data Management, Data Sharing, Data Capture, Data Quality, Health Informatics, Data Strategy, Data Integrity, Data Validation, Regulatory Compliance
- Status: Free Trial
Rice University
Skills you'll gain: Stakeholder Management, Cost Estimation, Communication Planning, Project Estimation, Scope Management, Stakeholder Communications, Project Controls, Project Scoping, Cost Management, Earned Value Management, Work Breakdown Structure, Quality Assurance, Risk Management, Team Management, Project Risk Management, Organizational Structure, Project Management, Project Documentation, Planning, Procurement
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Employee Performance Management, Performance Appraisal, Performance Review, Management Training And Development, Performance Measurement, Constructive Feedback, Human Resource Strategy, Employee Engagement, Recognizing Others, Organizational Leadership, Goal Setting, Culture
Searches related to service management
In summary, here are 10 of our most popular service management courses
- IBM Data Management: IBM
- Improving Customer Retention: Coursera Instructor Network
- ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Conflict Management: University of California, Irvine
- Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
- Introduction to Healthcare Management: University of Michigan
- CVS Health Call Center Customer Service: CVS Health
- Data Management for Clinical Research: Vanderbilt University
- Engineering Project Management: Rice University