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Explore the Service Design Course Catalog
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Dashboard, Extract, Transform, Load, Database Design, Shiny (R Package), Pivot Tables And Charts, SQL, Rmarkdown, Data Analysis, Ggplot2, Data Wrangling, Data Visualization Software, Relational Databases, Leaflet (Software), IBM Cognos Analytics, Data Cleansing, Excel Formulas, Web Scraping, Data Manipulation
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
- Status: Preview
Stanford University
Skills you'll gain: Game Theory, Strategic Decision-Making, Mathematical Modeling, Mathematical Theory & Analysis, Probability, Behavioral Economics, Bayesian Statistics, Problem Solving, Social Sciences
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
- Status: Free Trial
Macquarie University
Skills you'll gain: Infographics, Video Production, Photo/Video Production and Technology, Content Creation, Multimedia, Education Software and Technology, Media Production, Developing Training Materials, Pedagogy, Peer Review, Blended Learning, Learning Management Systems, Discussion Facilitation, Teaching, Constructive Feedback, Web Content Accessibility Guidelines, Safety and Security, Data Sharing, User Accounts, Collaborative Software
- Status: NewStatus: Preview
Northeastern University
Skills you'll gain: Usability, User Story, Requirements Analysis
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Cloud Infrastructure, Business Strategy, Cloud Platforms, Product Lifecycle Management, Data Science
- Status: Preview
University of Pennsylvania
Skills you'll gain: Game Design, Design Thinking, Project Design, Design Elements And Principles, Motivational Skills, Experience Design, Human Learning, Social Sciences, Social Studies, Behavior Management, Industrial and Organizational Psychology, Drive Engagement, Employee Engagement, Organizational Development, Behavioral Economics, Psychology, Customer Engagement, Marketing
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Software Design Patterns, Large Language Modeling, Software Architecture, Database Management, Software Systems, System Design and Implementation, Configuration Management, Data Import/Export, Software Engineering, Database Design, Generative AI, Artificial Intelligence
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Color Theory, Typography, Graphic Design, Design Elements And Principles, Logo Design, Design Software, Graphic and Visual Design, Storytelling, Digital Design, Design, Creative Design, Photo Editing, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, User Experience Design, Web Design and Development, Art History
Service Design learners also search
In summary, here are 10 of our most popular service design courses
- IBM Data Analytics with Excel and R: IBM
- HubSpot: Working with a ticketing system : Coursera Project Network
- Game Theory: Stanford University
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Online Learning Design for Educators: Macquarie University
- User Experience Design and Testing Part 1: Northeastern University
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- IBM & Darden Digital Strategy: University of Virginia Darden School Foundation
- Gamification: University of Pennsylvania
- Call Center Customer Service: CVS Health