Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer engagement"
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI
Status: Free TrialSkills you'll gain: Customer Insights, Customer Engagement, Stakeholder Communications, Technical Consulting, Solution Design, Stakeholder Management, Consultative Approaches, Agile Methodology, Process Analysis, Technology Solutions, Project Design, SAP Applications, Business Analysis, Business Requirements
Status: PreviewUniversity of Michigan
Skills you'll gain: Employee Engagement, Drive Engagement, Motivational Skills, Professional Development, Personal Development, Self-Awareness, Empathy, Leadership, Organizational Change, Business
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
What brings you to Coursera today?
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Status: NewStatus: PreviewCoursera
Skills you'll gain: TikTok, Drive Engagement, Social Media Content, Growth Strategies, Social Media Management, Content Strategy, Community Development, Customer Engagement, Social Media Strategy, Target Audience
Status: Free TrialSkills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content
- Status: NewStatus: Preview
Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Social Media Content, Social Media Strategy, Social Media, Social Media Marketing, Content Strategy, Community Development, Keyword Research, Scheduling, Content Creation, Content Management, Calendar Management, Workflow Management
Status: Free TrialStatus: AI skillsSkills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
Status: NewSkills you'll gain: Overcoming Objections, Closing (Sales), Sales Presentation, Value Propositions, Negotiation, Influencing, Presentations, Sales, Sales Process, Solution Selling, Persuasive Communication, Communication, Verbal Communication Skills, Interviewing Skills, Public Speaking, Rapport Building
Searches related to customer engagement
In summary, here are 10 of our most popular customer engagement courses
- Customer Relationship Management:Â Starweaver
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- SAP Customer Engagement and Discovery:Â SAP
- Reigniting Employee Engagement:Â University of Michigan
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Introduction to Customer Service:Â CVS Health
- TikTok Community: Engage & Build:Â Coursera
- Attract and Engage Customers with Digital Marketing:Â Google
- TikTok Growth: Boost Your Engagement:Â Coursera
