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Results for "inbound calls"
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Workflow Management, Business Process Automation, Generative AI, Gmail, Automation, Spreadsheet Software, Productivity Software, Microsoft Excel, Process Optimization, Microsoft Outlook, Email Marketing, Artificial Intelligence, AI Personalization, Large Language Modeling, Operational Efficiency, Data Mapping, Data Entry, Organizational Skills
- Status: Free Trial
Google Cloud
Skills you'll gain: Video Production, Video Editing, Workflow Management, Storyboarding, Storytelling, Prompt Engineering, Google Workspace, Productivity Software, Google Sheets, Gmail, Multimedia, Motion Graphics, Generative AI, Project Planning, Taking Meeting Minutes, Meeting Facilitation, Collaboration, Writing, Business Communication, Project Management
- Status: Free Trial
The Hong Kong University of Science and Technology
Skills you'll gain: Interviewing Skills, Business Writing, Oral Expression, Business Communication, Presentations, Sales Presentation, Business Correspondence, Verbal Communication Skills, Business Ethics, Writing, Communication, Target Audience, Grammar, English Language, Communication Strategies, Vocabulary, Report Writing, Language Competency, Strategic Communication, Literacy
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
- Status: NewStatus: Free Trial
Skills you'll gain: Incident Response, Vulnerability Management, Computer Security Incident Management, Cyber Threat Hunting, Event Monitoring, Intrusion Detection and Prevention, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Continuous Monitoring, Threat Management, Cybersecurity, Data Loss Prevention, Security Controls, Enterprise Security, Network Security
What brings you to Coursera today?
- Status: NewStatus: Preview
Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture
- Status: NewStatus: Free Trial
Skills you'll gain: Applicant Tracking Systems, LinkedIn, Personal Development, Goal Setting, Proofreading, Editing, Self-Awareness, Marketing, Writing, Keyword Research
- Status: Preview
Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, English Language, Literacy, Planning, Vocabulary, Language Learning, Grammar, Verbal Communication Skills, Interpersonal Communications
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
- Status: Free Trial
Skills you'll gain: Email Marketing, Campaign Management, Content Marketing, Marketing Automation, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations
In summary, here are 10 of our most popular inbound calls courses
- Generative AI for Customer Support:Â IBM
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Gemini for Google Workspace:Â Google Cloud
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- CVS Health Call Center Customer Service:Â CVS Health
- Into the Trenches: Security Operations Center :Â EC-Council
- Generative AI in Customer Service Operations Training:Â Simplilearn
- Providing Customers Internet Connectivity using BGP :Â Cisco Learning and Certifications
- Step-by-Step Resume Building: Job-Winning ATS-Proof Resumes:Â Board Infinity
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile