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Results for "it service management"
Status: Free TrialSkills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Generative AI, Network Troubleshooting, Data Storage Technologies, Hardware Troubleshooting, Cybersecurity, Productivity Software, Technical Support, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Computer Hardware, Cloud Computing
Status: Free TrialSkills you'll gain: Technical Support, Desktop Support, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Cloud Platforms, Help Desk Support, Data Storage, Interviewing Skills, Information Technology, Wireless Networks, Customer Service
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design
Status: Free TrialSkills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
Status: Free TrialSkills you'll gain: Stakeholder Management, Software Development Life Cycle, Agile Software Development, Project Management, Agile Methodology, Project Management Life Cycle, Software Architecture, Project Documentation, Project Closure, Development Environment, Sprint Planning, Stakeholder Engagement, Computer Systems, Professional Networking, Information Technology, Risk Management, Leadership, Agile Project Management, Project Management Institute (PMI) Methodology, Communication
What brings you to Coursera today?
Status: Free TrialStatus: AI skillsSkills you'll gain: Project Closure, Agile Project Management, Project Management Life Cycle, Project Planning, Project Management, Project Controls, Milestones (Project Management), Communication Planning, Scope Management, Agile Methodology, Project Risk Management, Project Scoping, Sprint Retrospectives, Sprint Planning, Agile Product Development, Backlogs, Project Schedules, Project Performance, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Status: Free TrialSkills you'll gain: GitHub, Version Control, Git (Version Control System), Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Cloud Management, Bash (Scripting Language), Restful API, Incident Management, Code Review, Debugging, Unix Shell, Interviewing Skills, Web Services, Automation, Configuration Management, Python Programming, Programming Principles, Applicant Tracking Systems
Status: NewStatus: Free TrialSkills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Technical Management, IT Management, Problem Management, Incident Management, Change Control
Status: Free TrialStatus: AI skillsSkills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- System Administration and IT Infrastructure Services: Google
- Microsoft IT Support Specialist: Microsoft
- IBM IT Support: IBM
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
- Technical Support Fundamentals: Google
- IBM IT Project Manager: IBM
- Google Project Management:: Google
- Google IT Support: Google
- Google IT Automation with Python: Google
- ITIL V4 Introduction to Service Management Concept: EDUCBA
