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Results for "it service management"
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing
- Status: Free Trial
Macquarie University
Skills you'll gain: Dashboard, Excel Macros, Data Cleansing, Excel Formulas, Microsoft Excel, Data Visualization, Data Validation, Spreadsheet Software, Microsoft Copilot, Data Management, Data Analysis Expressions (DAX), Microsoft 365, Data Modeling, Productivity Software, Consolidation, Automation, Business Modeling, Data Integrity, Financial Modeling, Business Reporting
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
- Status: Preview
Johns Hopkins University
Skills you'll gain: Active Listening, Crisis Intervention, Triage, Psychological Evaluations, Rapport Building, First Aid, Emergency Services, Interpersonal Communications, Patient Education And Counseling, Mental and Behavioral Health, Stress Management
- Status: Free Trial
Emory University
Skills you'll gain: Data Visualization, Presentations, Data Storytelling, Executive Presence, Management Consulting, Consulting, Data Visualization Software, Benchmarking, Business Consulting, Storytelling, Microsoft PowerPoint, Data Cleansing, Interviewing Skills, Business Research, Project Scoping, Consultative Approaches, Problem Solving, Complex Problem Solving, Market Research, Performance Improvement
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, IT Service Management, Business Process Automation, Workflow Management, Automation, Problem Management, Information Technology Operations, Digital Transformation, Artificial Intelligence, Scalability, Incident Management, Event Monitoring, Change Requests
- Status: Preview
Atlassian
Skills you'll gain: Jira (Software), Scrum (Software Development), Agile Methodology, Lean Methodologies, Kanban Principles, Sprint Planning, Agile Project Management, Backlogs, Workflow Management, Project Management, Issue Tracking, Query Languages, User Accounts, Continuous Improvement Process, Software Versioning
- Status: Preview
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Waste Minimization, Governance, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Environment and Resource Management, Environmental Policy, Environmental Regulations, Environmental Issue, Policy Development, Public Administration
- Status: Free Trial
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Management, Customer experience strategy (CX), Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Product Management, Product Strategy, Product Marketing, Customer Engagement, Design and Product, Portfolio Management, Stakeholder Engagement, Employee Engagement
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Business Analytics, Analytics, Operational Analysis, Descriptive Analytics, Predictive Analytics, Data-Driven Decision-Making, Risk Analysis, Advanced Analytics, Demand Planning, Forecasting, Operations Management, Spreadsheet Software, Business Risk Management, Decision Making, Process Optimization, Simulation and Simulation Software, Decision Tree Learning, Inventory Control, Microsoft Excel, Probability Distribution
- Status: Free Trial
University of California San Diego
Skills you'll gain: Clinical Trials, Pharmaceuticals, Clinical Research, Commercialization, Sales Strategy, Pharmacology, Intellectual Property, Strategic Partnership, Regulatory Affairs, Bioinformatics, Laboratory Research, New Business Development, Product Lifecycle Management, Market Dynamics, Business Development, Chemistry, Business Strategy, Portfolio Management, Health Care Procedure and Regulation, Marketing
- Status: Free Trial
University of Geneva
Skills you'll gain: Portfolio Management, Risk Management, Investments, Asset Management, Risk Analysis, Finance, Financial Market, Equities, Derivatives, Target Audience, Probability Distribution, Estimation, Variance Analysis, Correlation Analysis
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Excel Skills for Business:Â Macquarie University
- Improving Customer Retention:Â Coursera Instructor Network
- Psychological First Aid:Â Johns Hopkins University
- Management Consulting:Â Emory University
- ServiceNow Basics: IT Automation & AI-Powered Workflows:Â Coursera Instructor Network
- Agile with Atlassian Jira:Â Atlassian
- Municipal Solid Waste Management in Developing Countries: École Polytechnique Fédérale de Lausanne
- Brand and Product Management:Â IE Business School
- Operations Analytics:Â University of Pennsylvania