Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Agentic systems, Generative AI Agents, OpenAI, Data Ethics, Organizational Leadership, AI Personalization, Business Process Automation, Technical Management, Leadership and Management, Automation, Artificial Intelligence, Large Language Modeling, Program Implementation, Business Transformation, Digital Transformation, Project Implementation, Application Development

Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management

Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Cloud Management, Role-Based Access Control (RBAC), Data Storage Technologies, Load Balancing, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Azure Active Directory, Computer Systems, Microsoft Teams, Security Strategy, Virtual Local Area Network (VLAN), Collaborative Software, Disaster Recovery, Network Security, Network Protocols

Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support

Skills you'll gain: Data Structures, Graph Theory, Algorithms, Computational Thinking, Bioinformatics, Network Model, Advanced Mathematics, Computer Programming, Theoretical Computer Science, Program Development, Operations Research, System Design and Implementation, Network Analysis, Network Routing, Programming Principles, Linear Algebra, Text Mining, C (Programming Language), Software Testing, Debugging

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making

Skills you'll gain: Active Listening, Presentations, Problem Solving, Critical Thinking and Problem Solving, Constructive Feedback, Collaboration, Interpersonal Communications, Virtual Teams, Root Cause Analysis, Creative Problem-Solving, Microsoft PowerPoint, Conflict Management, Collaborative Software, Target Audience, Professional Development, Client Services, Personal Development, Social Skills, Expectation Management, Adaptability

Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development

Skills you'll gain: UI/UX Research, User Research, Responsive Web Design, Wireframing, Usability Testing, Storyboarding, User Experience Design, Information Architecture, Design Research, Figma (Design Software), Sprint Retrospectives, Mockups, Cross Platform Development, Prototyping, User Experience, Usability, Persona (User Experience), Design Thinking, Interviewing Skills, Applicant Tracking Systems

Skills you'll gain: Project Schedules, Project Risk Management, Cost Estimation, Risk Management, Stakeholder Engagement, Peer Review, Project Estimation, Cost Management, Stakeholder Management, Milestones (Project Management), Scope Management, Estimation, Budgeting, Project Controls, Project Scoping, Project Planning, Scheduling, Project Management, Change Control, Risk Analysis

Skills you'll gain: Data Wrangling, SQL, Unsupervised Learning, Matplotlib, Data Literacy, Feature Engineering, Relational Databases, Data Visualization Software, Professional Networking, Predictive Modeling, Plotly, Supervised Learning, Dashboard, Exploratory Data Analysis, Generative AI, Seaborn, Data Visualization, Data Mining, Jupyter, Data Science