Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

Skills you'll gain: Requirements Elicitation, Business Process Modeling, Data Storytelling, Business Analysis, Stakeholder Management, Systems Design, Pivot Tables And Charts, Process Mapping, Requirements Management, Systems Analysis, Dashboard, System Testing, Stakeholder Engagement, Computer Systems, Process Flow Diagrams, Software Testing, Cloud Computing, Application Deployment, Agile Methodology, Database Management

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts

Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication

Skills you'll gain: Serverless Computing, Software Development Life Cycle, Node.JS, Restful API, Cloud-Native Computing, OpenShift, Kubernetes, GitHub, Software Architecture, Web Development Tools, Microservices, CI/CD, Istio, Agile Methodology, Responsive Web Design, Docker (Software), API Design, Javascript, Professional Networking, Azure DevOps

Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

Skills you'll gain: Unsupervised Learning, Feature Engineering, Generative AI, Supervised Learning, Classification And Regression Tree (CART), Data Presentation, Data Analysis, Data Cleansing, Exploratory Data Analysis, Regression Analysis, Deep Learning, Dimensionality Reduction, Reinforcement Learning, Keras (Neural Network Library), Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Applied Machine Learning, Data Science, Machine Learning, Python Programming

Skills you'll gain: AI Personalization, Machine Learning Methods, HR Tech, Data Ethics, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Big Data, Data Governance, Applied Machine Learning, Machine Learning, Human Resources, Analytics, Risk Modeling, Artificial Intelligence, Credit Risk, Customer Engagement, Governance, Business Transformation

Skills you'll gain: Stakeholder Management, Agile Software Development, Project Management, Agile Methodology, Agile Project Management, Project Documentation, Project Closure, Sprint Planning, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Management Life Cycle, Project Planning, Earned Value Management, Professional Networking, Interviewing Skills, Risk Management, Leadership, Project Management Institute (PMI) Methodology, Communication

Skills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions

Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Automation, Human Machine Interfaces, Innovation, Critical Thinking