• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Modeling Techniques and Detailed Prop Creation

      Skills you'll gain: 3D Modeling, Visualization (Computer Graphics), Computer Graphics, Mechanical Design, Structural Engineering, Architectural Design, Art History

      Intermediate · Course · 1 - 3 Months

    • F

      Fundação Instituto de Administração

      Fundamentals of Marketing

      Skills you'll gain: Promotional Strategies, Product Strategy, Marketing, Product Lifecycle Management, Marketing Channel, Strategic Marketing, Marketing Management, Marketing Communications, Marketing Strategies, Consumer Behaviour, Price Negotiation, Target Market, Market Analysis, E-Commerce

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Unity Android — Build a 3D ZigZag Racing Game with C#

      Skills you'll gain: Android Development, Unity Engine, Mobile Development, Video Game Development, User Interface (UI), Game Design, User Interface (UI) Design, C# (Programming Language), Animations, Scripting

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Advanced Applications of CDO in Enterprise Security Admin

      Skills you'll gain: Security Strategy, Cloud-Based Integration, Systems Integration, Application Deployment, Enterprise Application Management, Enterprise Security, Security Controls, Data Integration, Cloud Management, Cloud Security, Security Testing, Security Management, Continuous Monitoring, Issue Tracking, Data Governance, Technical Consulting, Interoperability

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Terraform Cloud - Automation, Workspaces, and Integration

      Skills you'll gain: Amazon Web Services, Infrastructure as Code (IaC), Cloud Management, CI/CD, Continuous Deployment, Cloud Infrastructure, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, GitHub, Collaborative Software, Identity and Access Management, Version Control, Data Validation

      Beginner · Course · 1 - 3 Months

    • F

      Fundação Instituto de Administração

      Strategic Marketing

      Skills you'll gain: Strategic Marketing, Marketing Planning, Marketing Strategies, Global Marketing, Business-To-Consumer, B2B Sales, Marketing Strategy and Techniques, Stakeholder Management, Value Propositions, Business Ethics, Target Market, Consumer Behaviour, Customer Insights

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Gestão estratégica de marcas

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Communications, Customer Retention, Marketing Strategies, Customer experience strategy (CX), Marketing, Value Propositions, Consumer Behaviour, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Accelerate Terraform Development with GitHub Copilot and AI

      Skills you'll gain: Development Environment, DevOps, GitHub, Cloud Development, Generative AI, Git (Version Control System), Artificial Intelligence

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Cible démographie spécifique de l’utilisateur dans campagne de suivi

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media Campaigns, Social Media, Social Media Strategy, Drive Engagement, Social Media Management, Customer Engagement, Marketing Design

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Content Delivery and Networking

      Skills you'll gain: Amazon Web Services, Network Architecture, Load Balancing, Cloud Computing Architecture, Virtual Private Networks (VPN), Computer Networking, Cloud Services, Network Security, Wide Area Networks, Network Routing, File Transfer Protocol (FTP), Virtual Local Area Network (VLAN), Distributed Computing, Data Migration

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      User DNA: Crafting Personas & Journey Maps in Miro

      Skills you'll gain: User Experience Design, User Research, Persona (User Experience), Design Research, Usability, User Flows, Customer Insights, Wireframing, Design Software, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Validate & Elevate: Usability Testing in Sketch

      Skills you'll gain: Usability Testing, Software Design Documents, Software Documentation, Usability, User Centered Design, Test Tools, User Experience Design, UI/UX Research, User Research, Test Planning, User Experience, Prototyping, Design Software

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…413414415…422

    In summary, here are 10 of our most popular customer experience courses

    • Advanced Modeling Techniques and Detailed Prop Creation: Packt
    • Fundamentals of Marketing: Fundação Instituto de Administração
    • Unity Android — Build a 3D ZigZag Racing Game with C#: Packt
    • Advanced Applications of CDO in Enterprise Security Admin: LearnQuest
    • Terraform Cloud - Automation, Workspaces, and Integration: Packt
    • Strategic Marketing: Fundação Instituto de Administração
    • Gestão estratégica de marcas: Tecnológico de Monterrey
    • Accelerate Terraform Development with GitHub Copilot and AI: Packt
    • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera Project Network
    • AWS: Content Delivery and Networking: Whizlabs

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok