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    Results for "customer retention"

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad Nacional Autónoma de México

      Finanzas personales

      Skills you'll gain: Insurance, Financial Planning, Wealth Management, Budgeting, Finance, Credit Risk, Risk Management, Investment Management, Expense Management, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Social Media Management

      Skills you'll gain: Social Media Content, Social Media Management, Social Media Strategy, Social Media Marketing, Content Creation, Content Performance Analysis, Instagram, Content Management, Brand Strategy, Content Marketing, Brand Awareness, Facebook, Storytelling, Calendar Management, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      161K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach

      Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management

      Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

      Skills you'll gain: Revenue Management, Hotel Operations, Budgeting, Forecasting, Target Market, Market Share, Market Dynamics, Data-Driven Decision-Making, Consumer Behaviour, Competitive Analysis, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      AI For Business

      Skills you'll gain: AI Personalization, Machine Learning Methods, HR Tech, Data Ethics, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Big Data, Data Governance, Applied Machine Learning, Machine Learning, Human Resources, Analytics, Risk Modeling, Artificial Intelligence, Credit Risk, Customer Engagement, Governance, Business Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Food & Beverage Management

      Skills you'll gain: Food and Beverage, Hospitality and Food Services, Global Marketing, Product Quality (QA/QC), Business Strategy, Brand Management, Value Propositions, Customer Analysis, Competitive Analysis, Growth Strategies, Brand Strategy, Market Opportunities, Consumer Behaviour, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5K reviews

      Mixed · Course · 1 - 3 Months

    Searches related to customer retention

    improving customer retention
    customer value, acquisition, and retention
    1…567…151

    In summary, here are 10 of our most popular customer retention courses

    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Finanzas personales: Universidad Nacional Autónoma de México
    • Social Media Management : Meta
    • Technical Support Fundamentals: Google
    • Data Analysis and Presentation Skills: the PwC Approach: PwC
    • HubSpot: Working with a ticketing system : Coursera Project Network
    • Digital Product Management: University of Virginia
    • The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy: ESSEC Business School
    • SAP Technology Consultant: SAP
    • Generative AI for Customer Support: IBM

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