Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Web Analytics

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Generative AI

Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Customer Insights, Stakeholder Communications

Skills you'll gain: Sales Pipelines, Sales Management, Sales Enablement, Sales Process, Sales, Sales Strategy, Customer Engagement, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, Forecasting, Business Ethics, Prioritization

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

Skills you'll gain: Web Content Accessibility Guidelines, Diversity Awareness, Disabilities, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Education and Training, Visual Impairment Education, End User Training and Support, Microsoft Windows, Productivity

Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

Skills you'll gain: Social Media Marketing, Social Media Campaigns, Marketing Effectiveness, Advertising Campaigns, Social Media, Data Storytelling, Marketing Analytics, Digital Advertising, Cross-Channel Marketing, Return On Investment, Data Visualization, Presentations, Facebook, Data-Driven Decision-Making, A/B Testing, Key Performance Indicators (KPIs)

Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing

Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

Skills you'll gain: Digital Transformation, Digital Assets, Business Transformation, Business Valuation, Law, Regulation, and Compliance, Business Modeling, Regulatory Compliance, Technology Strategies, E-Commerce, Innovation, Growth Strategies, Retail Banking, Market Dynamics, Business Strategies, Intellectual Property

Skills you'll gain: Business Strategy, Training and Development, Lifelong Learning, Strategic Decision-Making, Management Training And Development, Professional Development, Personal Development, Performance Measurement, Employee Performance Management, Needs Assessment, Self-Awareness, Benchmarking, Organizational Skills, Willingness To Learn, Portfolio Management, Gap Analysis, Goal Setting