Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "service improvement"
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Data Visualization Software, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Cloud Infrastructure, Business Strategy, Product Lifecycle Management, Data Science
- Status: Free Trial
Google Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Identity and Access Management, Cloud Security, Generative AI, Cloud Applications, Containerization, Cloud Services, Cloud Computing, Cloud Management, OAuth, Virtual Machines, Network Security, Threat Management, Application Security, Data Security
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
Skills you'll gain: Endpoint Detection and Response, Networking Hardware, Cybersecurity, Linux, IT Service Management, Governance Risk Management and Compliance, Active Directory, Network Security, Cloud Computing, Incident Response, TCP/IP, Malware Protection, Information Technology Infrastructure Library, Identity and Access Management, Network Protocols, Cyber Attacks, Regulatory Compliance, Data Ethics, Cyber Threat Intelligence, Security Testing
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Preview
The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Product Design, Innovation, Service Design, User Experience Design, Design, Ideation, Prototyping, Creativity, Usability Testing
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
- Status: Free Trial
Skills you'll gain: Cybersecurity, Incident Response, Malware Protection, Identity and Access Management, Cyber Attacks, Cyber Threat Intelligence, Network Security, Multi-Factor Authentication, Computer Security Incident Management, Security Controls, Security Awareness, Threat Management, Authentications, Threat Detection, Authorization (Computing), Distributed Denial-Of-Service (DDoS) Attacks, Human Factors (Security)
- Status: Free Trial
Skills you'll gain: Node.JS, Cloud-Native Computing, React Redux, Agile Methodology, React.js, Cloud Computing Architecture, Cloud Applications, Server Side, Cloud Computing, Cloud Security, Scrum (Software Development), Cloud Services, Cloud Infrastructure, JavaScript Frameworks, Hypertext Markup Language (HTML), NoSQL, Web Design and Development, HTML and CSS, DevOps, Python Programming
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Product Management, Business Transformation, New Product Development, Innovation, Ideation, Product Lifecycle Management, Product Development, Technology Strategies, Product Improvement, Product Roadmaps, IT Management, Customer Engagement, Creative Problem-Solving, Prototyping, Business Strategy, Marketing, Leadership and Management, Storytelling
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Motivational Skills, Performance Management, Employee Coaching, Management Training And Development, Cooperation, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
In summary, here are 10 of our most popular service improvement courses
- IBM & Darden Digital Strategy: IBM
- Security in Google Cloud: Google Cloud
- Call Center Customer Service: CVS Health
- IT Fundamentals for Cybersecurity: IBM
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Innovation Through Design: Think, Make, Break, Repeat: The University of Sydney
- Introduction to Operations Management: University of Pennsylvania
- Introduction to Cybersecurity Tools & Cyberattacks: IBM
- Cloud Application Development Foundations: IBM
- Leading the Modern Day Business: University of Virginia