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Results for "inbound calls"
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Performance Management, Network Routing, Network Monitoring, TCP/IP, Wide Area Networks, Network Administration, Network Protocols, Performance Tuning, Service Level, System Configuration, Configuration Management, Algorithms
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
Status: Free TrialGoogle Cloud
Skills you'll gain: Video Production, Video Editing, Workflow Management, Storyboarding, Storytelling, Prompt Engineering, Google Workspace, Productivity Software, Google Sheets, Gmail, Multimedia, Motion Graphics, Generative AI, Project Planning, Taking Meeting Minutes, Meeting Facilitation, Collaboration, Writing, Business Communication, Project Management
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Business Writing, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Sales Strategy, Writing, Writing and Editing, Technical Writing, Sales Presentation, Communication, Business Communication, Persuasive Communication, Sales, Data Visualization Software, Technical Communication, Communication Strategies, Marketing Communications, Active Listening
Status: Free TrialVanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Workflow Management, Business Process Automation, Generative AI, Gmail, Automation, Spreadsheet Software, Productivity Software, Microsoft Excel, Process Optimization, Microsoft Outlook, Email Marketing, Artificial Intelligence, AI Personalization, Large Language Modeling, Operational Efficiency, Data Mapping, Data Entry, Organizational Skills
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
What brings you to Coursera today?
Status: Free TrialThe Hong Kong University of Science and Technology
Skills you'll gain: Interviewing Skills, Business Writing, Oral Expression, Business Communication, Presentations, Sales Presentation, Business Correspondence, Verbal Communication Skills, Business Ethics, Writing, Communication, Target Audience, Grammar, English Language, Communication Strategies, Vocabulary, Report Writing, Language Competency, Strategic Communication, Literacy
Status: PreviewPontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, English Language, Literacy, Planning, Vocabulary, Language Learning, Grammar, Verbal Communication Skills, Interpersonal Communications
Status: NewStatus: PreviewSkills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture
Status: Free TrialGeorgia Institute of Technology
Skills you'll gain: Presentations, Telephone Skills, Verbal Communication Skills, Communication, Business Communication, Public Speaking, Interviewing Skills, Vocabulary, English Language, Interpersonal Communications, Virtual Teams, Non-Verbal Communication
Status: Free TrialSkills you'll gain: Email Marketing, Campaign Management, Content Marketing, Marketing Automation, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations
In summary, here are 10 of our most popular inbound calls courses
- Managing Network Traffic with QoS:Â Cisco Learning and Certifications
- Generative AI for Customer Support:Â IBM
- Gemini for Google Workspace:Â Google Cloud
- Global Business Communication:Â Starweaver
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- CVS Health Call Center Customer Service:Â CVS Health
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
- Generative AI in Customer Service Operations Training:Â Simplilearn
- Providing Customers Internet Connectivity using BGP :Â Cisco Learning and Certifications
