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Results for "outbound calls"
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Business Writing, Active Listening, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Non-Verbal Communication, Sales Strategy, Writing, Writing and Editing, Empathy, Technical Writing, Sales Presentation, Business Communication, Interpersonal Communications, Communication, Technical Communication, Communication Strategies, Marketing Communications
Status: Free TrialVanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Workflow Management, Business Process Automation, Generative AI, Gmail, Automation, Spreadsheet Software, Productivity Software, Microsoft Excel, Process Optimization, Microsoft Outlook, Email Marketing, Artificial Intelligence, AI Personalization, Large Language Modeling, Operational Efficiency, Data Mapping, Data Entry, Organizational Skills
Status: Free TrialGoogle Cloud
Skills you'll gain: Video Production, Video Editing, Workflow Management, Storyboarding, Storytelling, Prompt Engineering, Google Workspace, Productivity Software, Google Sheets, Gmail, Multimedia, Motion Graphics, Generative AI, Project Planning, Taking Meeting Minutes, Meeting Facilitation, Collaboration, Writing, Business Communication, Project Management
Status: Free TrialThe Hong Kong University of Science and Technology
Skills you'll gain: Interviewing Skills, Business Writing, Oral Expression, Business Communication, Presentations, Sales Presentation, Business Correspondence, Verbal Communication Skills, Business Ethics, Writing, Communication, Target Audience, Grammar, English Language, Communication Strategies, Vocabulary, Report Writing, Language Competency, Strategic Communication, Literacy
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Business Analytics, Data Visualization Software, Analytics, Financial Statement Analysis, Financial Statements, Financial Accounting, Cash Flows, Accounting, Information Management, Accrual Accounting, Data Access, Revenue Recognition, Fixed Asset, Data Analysis, Digital Assets, Data Quality, Asset Management
What brings you to Coursera today?
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Planning And Design, Network Troubleshooting
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Wireless Networks, Network Performance Management, Wide Area Networks, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, General Networking, Network Protocols, Service Level, Application Performance Management
Status: NewStatus: PreviewSkills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency
Status: NewStatus: Free TrialSkills you'll gain: Routing Protocols, Wide Area Networks, Software-Defined Networking, Open Shortest Path First (OSPF), Network Routing, Border Gateway Protocol, Network Architecture, Network Infrastructure, Network Performance Management, Configuration Management
Status: NewStatus: PreviewSkills you'll gain: Instagram, Content Performance Analysis, Content Creation, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement
In summary, here are 10 of our most popular outbound calls courses
- Generative AI for Customer Support:Â IBM
- Global Business Communication:Â Starweaver
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Gemini for Google Workspace:Â Google Cloud
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Business Data Management and Communication:Â University of Illinois Urbana-Champaign
- CVS Health Call Center Customer Service:Â CVS Health
- Using BGP Policy Controls:Â Cisco Learning and Certifications
- QoS for Newer Network Technologies:Â Cisco Learning and Certifications
- Generative AI in Customer Service Operations Training:Â Simplilearn
