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Results for "service level"
Status: PreviewCoursera Instructor Network
Skills you'll gain: Service Level Agreement, Performance Measurement, Service Management, Performance Metric, Business Relationship Management, Supplier Relationship Management, Expectation Management, Key Performance Indicators (KPIs), Technical Documentation, Contract Negotiation
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Status: Free TrialMultiple educators
Skills you'll gain: Security Controls, Network Security, Incident Response, Penetration Testing, Software Development Life Cycle, Computer Security Incident Management, Information Assurance, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cyber Governance, Cloud Computing, Encryption, Data Security, Authorization (Computing), Data Storage, Application Security, Cybersecurity, Information Technology, Cryptography
Status: Free TrialStatus: AI skillsSkills you'll gain: Project Closure, Agile Project Management, Project Management Life Cycle, Project Planning, Project Management, Project Controls, Milestones (Project Management), Communication Planning, Scope Management, Agile Methodology, Project Risk Management, Project Scoping, Sprint Retrospectives, Sprint Planning, Agile Product Development, Backlogs, Project Schedules, Project Performance, Interviewing Skills, Applicant Tracking Systems
What brings you to Coursera today?
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Financial Statement Analysis, Advanced Analytics, Financial Analysis, Variance Analysis, Hospitality Management, Performance Analysis, Budget Management, Hospitality, Performance Measurement, Income Statement, Business Process Management, Analytics, Budgeting, Data-Driven Decision-Making, Business Process Improvement, Balance Sheet, Performance Improvement, Financial Forecasting, Finance, Leadership
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Service Design, Change Management, Design Thinking, Social Media Campaigns, Performance Measurement, Social Media Marketing, Social Media, Content Performance Analysis, Social Media Management, Innovation, Social Media Content, Business Process Management, Business Process Improvement, Performance Improvement, Digital Marketing, Operational Efficiency, Leadership, Customer Engagement, Content Management, Search Engine Optimization
Status: Free TrialStatus: AI skillsSkills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialAutomatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Tax, Payroll Systems, Payroll Reporting, Tax Compliance, Tax Management, Data Entry, Labor Compliance, Compensation Management, Tax Preparation, Benefits Administration, Income Tax, Workforce Management, Tax, Labor Law, Sarbanes Oxley Act (SOX) Compliance, Human Resources, Data Analysis
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Threat Modeling, Intrusion Detection and Prevention, Network Security, Open Web Application Security Project (OWASP), Event Monitoring, Security Controls, Threat Management, Computer Security Incident Management, Security Awareness, Threat Detection, Incident Response, Vulnerability Management, Cyber Attacks, Cybersecurity, Debugging, Relational Databases, Linux, Interviewing Skills, Python Programming, SQL
Searches related to service level
In summary, here are 10 of our most popular service level courses
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- CVS Health Call Center Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators
- Introduction to Customer Service: CVS Health
- IBM and ISC2 Cybersecurity Specialist: ISC2
- Google Project Management:: Google
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
- Financial Leadership in Hospitality: Starweaver
- Digital Transformation in Hospitality: Starweaver
- Google Digital Marketing & E-commerce: Google
