IBM
IBM Business Analyst Professional Certificate
24,281 enrolled
IBM

IBM Business Analyst Professional Certificate

Get job-ready as a Business Analyst. Build the essential skills, technical expertise, and hands-on experience with key business analysis tools

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(464 reviews)

Beginner level

Recommended experience

Flexible schedule
3 months at 5 hours a week
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(464 reviews)

Beginner level

Recommended experience

Flexible schedule
3 months at 5 hours a week
Earn a career credential
Share your expertise with employers

Overview

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

June 2025

90 practice exercises

Professional Certificate - 8 course series

What you'll learn

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Skills you'll gain

Category: Business Analysis
Category: Stakeholder Engagement
Category: Digital Transformation
Category: Gap Analysis
Category: Change Management
Category: Requirements Analysis
Category: Systems Analysis
Category: Business Analytics
Category: Business Process
Category: Microsoft Excel
Category: Business Requirements
Category: Requirements Elicitation
Category: Analysis
Category: Technology Strategies
Category: Stakeholder Communications

What you'll learn

  • Display working knowledge of Excel for Data Analysis.

  • Perform basic spreadsheet tasks including navigation, data entry, and using formulas.

  • Employ data quality techniques to import and clean data in Excel.

  • Analyze data in spreadsheets by using filter, sort, look-up functions, as well as pivot tables.

Skills you'll gain

Category: Microsoft Excel
Category: Excel Formulas
Category: Data Manipulation
Category: Data Quality
Category: Pivot Tables And Charts
Category: Data Cleansing
Category: Business Analytics
Category: Information Privacy
Category: Data Analysis
Category: Data Science
Category: Spreadsheet Software
Category: Data Entry
Category: Data Integrity
Category: Analytical Skills

What you'll learn

  • Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

  • Explain the important role charts play in telling a data-driven story. 

  • Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

  • Build and share interactive dashboards using Excel and Cognos Analytics.

Skills you'll gain

Category: Microsoft Excel
Category: Pivot Tables And Charts
Category: Histogram
Category: Tree Maps
Category: IBM Cognos Analytics
Category: Data Storytelling
Category: Dashboard
Category: Analytics
Category: Data Visualization
Category: Data Visualization Software
Category: Data Analysis
Category: Looker (Software)

What you'll learn

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Skills you'll gain

Category: Business Process Modeling
Category: Requirements Elicitation
Category: Dataflow
Category: Stakeholder Management
Category: Business Analysis
Category: Requirements Management
Category: Prioritization
Category: User Story
Category: Agile Methodology
Category: Business Process
Category: Data Modeling
Category: Requirements Analysis
Category: Process Analysis

What you'll learn

  • Job-ready skills in project and stakeholder management that employers value in a good business analyst

  • The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

  • How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

  • How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Skills you'll gain

Category: Communication Strategies
Category: Project Management
Category: Stakeholder Engagement
Category: Stakeholder Management
Category: Risk Analysis
Category: Risk Management
Category: Communication
Category: Business Analysis
Category: Project Implementation
Category: Project Documentation
Category: Strategic Communication
Category: Project Planning

What you'll learn

  • The IIBA-ECBA certification education requirements, experience requirements, and the end-to-end sign-up and testing process

  • The nine domains of the IIBA-ECBA test and the percentage of questions from each domain

  • Practice questions and mock exams, simulating the real ECBA test environment

  • Additional study sources and testing tips

Skills you'll gain

Category: Stakeholder Engagement
Category: Requirements Analysis
Category: Business Process
Category: Business Analysis
Category: Business Systems Analysis
Category: Process Analysis
Category: Ethical Standards And Conduct
Category: Requirements Elicitation
Category: Business Requirements

What you'll learn

  • Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis

  • Apply the concepts and skills acquired to execute a practical business analysis project

  • Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis

  • Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart

Skills you'll gain

Category: Stakeholder Engagement
Category: Data Analysis
Category: Work Breakdown Structure
Category: Business Process Modeling
Category: Scope Management
Category: Process Mapping
Category: Business Requirements
Category: Risk Analysis
Category: Data Cleansing
Category: Presentations
Category: Risk Management
Category: Stakeholder Management
Category: Microsoft Excel
Category: Data Presentation
Category: Process Optimization
Category: Project Management
Category: Business Analysis
Category: Requirements Analysis
Category: Looker (Software)

What you'll learn

  • Apply generative AI tools and techniques to automate and enhance key business analysis activities.

  • Integrate generative AI capabilities with common business analysis tools such as Excel, documentation platforms, and visualization software.

  • Develop customized prompt strategies for specific business analysis use cases to achieve consistent, high-quality AI outputs.

  • Address practical implementation challenges, including data privacy, maintaining appropriate oversight, and managing organizational change AI.

Skills you'll gain

Category: Business Analysis
Category: Generative AI
Category: Business Process Automation
Category: Stakeholder Communications
Category: Requirements Elicitation
Category: Business Analytics
Category: Process Improvement
Category: Business Requirements
Category: Stakeholder Engagement
Category: Workflow Management
Category: Data-Driven Decision-Making
Category: Process Optimization
Category: Prompt Engineering
Category: Requirements Analysis
Category: Data Analysis
Category: Business Workflow Analysis
Category: Artificial Intelligence
Category: Systems Analysis

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
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Daniel C. Yeomans
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Shubhra Das
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Filipe Martins
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Rav Ahuja
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Sandip Saha Joy
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Offered by

IBM
SkillUp EdTech

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (8/1/2024 - 8/1/2025)